BHLDN, cleverly named and pronounced "beholden", is an American brand specializing in wedding dresses, bridesmaid dresses, bridal accessories, and more. Great customer service experience and beautiful dress! Learn about our return policy, with easy steps to make a return. The first time was during their sneak peek, pop-up trunk show event. Note that supports live chat. Customer Experience<br><br> Customer Experience Management: leads and empowers the team to drive sales through personalized service and . This includes leading a store environment that is engaging and inspiring through ownership of floor supervision, driving sales, and protecting a balance be Supervisor, Customer Experience, Business Operations, Leader, Relationship, Brand Representative, Retail Great service in-store and from the . I had originally gone to the store to try on and order my dress. Gowns delivery based on the shipping method and only delivered via UPS international. Customer Experience. Influence: acts as a brand representative reflective of the company values; facilitates sharing of product knowledge, current trends . This can include development of others, collaborating with key . I am stuck with that dress! They didn't get back to me after 72 hours. Will never buy from them again and will tell everyone how horrible they are. Customer Experience. Had two hands. Don't waste your time! No one will reach out to you. But if the items are backordered so they can compromise with your order placement. By continuing to visit this site, you agree to our use of cookies. Customer, beware! I have never dealt with such horrid customer service. An understated word with significant meaning charmed us. There are also other special BHLDN Promo Codes for you. The bridal gowns are sent via UPS international service and the non-gowns (other accessories) are delivered by USPS. The women working in the physical store were great, but the people who run the customer service and gift card over the phone were rude, dismissive, unhelpful, and ultimately unkind. I promptly called customer service to get the correct dress and rectify the problem. I ordered a bridesmaid dress from BHLDN in store in October of 2022. You just need to follow these tips. (Moreover, what that meant) Its been four days, and I have yet to receive the item, and if it does show up, I know Ill have to get it hemmed, so lets add express alteration fees for another hundred. I cancelled my order yet they still sent it arriving 3 months later. We use cookies to enhance your experience. To keep,? MORE+, Save money while shopping online if you use Bestseller All Customer Love as low as $50. Your order will be delivered at your place at the intended time. So, please consider only five business days for your BHLDN delivery. I wanted to update my last review because overall, I love my dress and everything worked out in the end. Telephone Number: +1 (888) 942-4536 Email Address: support@bhldn.com. If you get a chance to shop online while staying at home. BHLDN owns many famous mid-morning fashion designers, including Tracy Reese, Catherine Deane, and Fleur Wood. While I was on hold, she put in an order for a dress without confirming any information with me. I wrote my first review right after my terrible phone call with bhldns customer service, I was upset and hurt by how I was treated. Need an ASAP answer? Anyone can write a Trustpilot review. Our goal is to meet the delivery date quoted at checkout. Rude customer service but in the end I love my dress. A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. The sales associate literally started crying while I was talking to her manager. They are awful. I assumed my high value wedding dress woud require a signature, so when I saw that my dress was delivered I was excited to come home and try it on. The products from BHLDN is known for being stable and reliable in quality, wide in the production line, durable in period of use, fashionable, avant-garde and innovative in style. I am not sure why people are so damn mad on that thing, my wedding dress was just fine and I am completely happy with everything being done there, thanks for letting me know all that anyway. Stuck with the low quality earrings that were way overpriced. What is better than this? I tried to return a brand new, never worn dress that was still on their website for full price. Truly the most appalling customer service I have ever experienced. Check out Shop At Bhldn.Com And Save 35% to get a discount on 35% OFF online. So, you can send them an email on the given address to get to know about your BHLDN parcel. Customer Experience. I tried to return it in January but they told me they didn't extend returns for Christmas, so I was over the 30 days. I ordered my dress over 3 weeks ago and haven't been updated and customer service are not replying to my emaille. She said I mentioned overnighting a dress. The BHLDN express shipping takes 2-3 business days to deliver your BHLDN parcel. You can get this great deal in January. 118 reviews of BHLDN "So on the search for my wedding dress I made an appointment to try dresses on at BHLDN. BHLDN does not accept returns after 30 nor will they give you a credit. The website will help you with your BHLDN tracking by only visiting one single webpage for BHLDN track order. - 1 dress shipped in the wrong size. I sent it back and two months later they have yet to send me a refund. Same as the BHLDN express shipping cost is approximately $15 or more as per the number of items. All Rights Reserved. This store is located INSIDE Anthropologie, in the middle of the store. We had a one hour appointment and we were rushed, we only tried on THREE dresses If I could give their customer service negative stars I would. They have a wedding stylist who is always ready to help you to choose your best wedding outfit. Claim your profile to access Trustpilots free business tools and connect with customers. Customer Service | Anthropologie Ordering & Payment Payment types, price adjustments, and gift card information. Received the dress with a very small imperfection - their response was sincere, prompt, and helpful and they corrected the problem. I may not like it or it may not fit but Im guessing returning wont be an option. I was told it would take between 1 and 24 hours to receive the correct E-gift card and that if I did not receive it in 24 hours to call back. Especially if you are from the UK. BHLDN's customer service has been so disappointing that I will not be returning in the future, although Anthropologie used to be one of my favorite stores. The mail will tell you new promotions and new items. Why the hesitation in front of such a nice offer? Well, to my surprise, the dress popped up again on the BHLDN website available in ALL sizes recently (at this point, it has been about two months from the purchase date and from the time I attempted to exchange the dress the first time). I said I needed a dress overnighted. 65 reviews of BHLDN "OH MY!!! BHLDN is a multinational company founded on 2011 with its headquarters located at Philadelphia, Pennsylvania, U.S BHLDN has the following subsidiaries: Subsidiary. The BHLDN Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. BHLDN has a rating of 1.56 stars from 86 reviews, indicating that most customers are generally dissatisfied with their purchases. The word BHLDN is pronounced as Beholden. A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. "Oleana" floral lace dress with v-neck and delicate ruffle hem. Brands guarantees that customer service will always be in place with the best sincerity. The lady that helped me was super rude. I WILL NEVER SHOP HERE AGAIN.. BHLDN needs to get their online and in store experience fixed. We offer free returns for any US order! Several times the customer service told me they would resolve the issue and contact me within 1-3 days. I went through the checkout process, put in my card, received a confirmation page (didn't have time to write down the number, thinking I'd get a confirmation email), and saw that the money was deducted from my account. They misrepresent what items they have in stock and dont inform you when they back order your wedding dress that you paid expedited shipping for you, so it ends up being a surprise you may or may not find out about that your dress isn't coming in 5 more months. Appalling customer service. If this is normal service, it really needs looked at. BHLDN consumer reviews, complaints, customer service. You can also contact through their social media pages. Beware of supposedly free reruns, it may be too good to be true. BHLDN adheres to the service tenet of "customer always comes first. This can include development of others, collaborating with key partners, and supporting store operations and visual needs. ComplaintsBoard.com is a leading complaint resolution website on the Internet. DECEPTIVE wording. Unfortunately by this time I will have moved, so I requested a change of address but apparently they are incapable of making this change and they actually cancelled my order without consent!Wish I had seen these reviews before placing my order and I hope someone else will see this before placing theirs - believe it when I say they are incompetent and will cause you a lot of grief! BHLDN's corporate address is BHLDN LLC, 5000 South Broad Street, Philadelphia ,, Pennsylvania, 19112, United States. Let us help! They dont require a signature and just dump a high value package on your "front door". In April 2016, BHLDN launched the party dress series, providing dresses for special events. Just avoid buying any appliances from them. Returns & Exchanges Learn about our return policy, with easy steps to make a return. Avoid at all costs!!! will i receive my dress? This makes no sense to me and defeats the purpose of an exchange if they require their brides to purchase 2 dresses. Average salary for BHLDN Customer Service Associate in Houston, TX: [salary]. MORE+, Enjoy $12.64 Average Savings your orders with Bhldn.Com: 25 Percent Off Discounted Items. Don't miss this chance! Home page; . Shipping Information Find shipping costs and delivery options. Do you want to get Bestseller All Customer Love as low as $50 on BHLDN? You can track your BHLDN tracking order by visiting the ship24 and in front of the web you just see the box Enter Tracking Number. Posted by 4 days ago. An issue I have never experienced with Bank of America ordering from far sketchier websites. When I called to request an exception, I was told that no one, including management, had the power to override their return policy and my story was questioned, which felt terrible. Shop Women's BHLDN Size L Wedding at a discounted price at Poshmark. They got back to me weeks later, and they hadn't read my email right. Each time I was waiting for it to go through as there was plenty of money in the account each time. If you aren't, we are happy to accept your return or exchange; please keep in mind that merchandise must not be worn, washed or altered, and must be free of stains, pet hair, floor debris, and pin marks. I am coming off the phone with them in tears from the way I was rudely spoken to. Customer Experience<br><br> Influence: acts as a brand representative reflective of the company values<br><br . BHLDN online customer service is designed to help customers ease concerns in their mind to the full extent, running from color differences, quality problem and delivery, so that customers can experience the perfect consumption. My dress is of great quality material and its more than I expected. The BHLDN order delivery is varied upon the timing of the order placement, the final destination of the parcel and also if the ordered item is stocked-in or not. Affiliate disclosure: Hotdeals.com uses affiliate programs for Scalable and flexible pricing that grows with your business. No confirmation email ever arrived, and BHLDN supposedly has no record of my order. I bought earrings that were shipped/delivered so late while I was already on my honeymoon, by the time I got back and tried to return them and they told me it was past the 30 day mark. The BHLDN Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. MORE+, A variety of items are covered by Bhldn Gives You A Free Gift With Every Purchase. Every design is available just on one click. Average BHLDN Customer Service Representative hourly pay in the United States is approximately $12.02, which is 17% below the national average. As an Amazon Associate, we may earn commissions from qualifying BLDN is HORRIBLE! Then you will know where is the store near you. PLEASE BE CAREFUL before ordering from BHLDN. BHLDN, by Anthropologie. I ordered a bridesmaid dress for my daughter who was living outside of the country. For existing furniture orders, call 800-732-2306 (8AM-10PM ET, Monday through Friday, 8AM- 5PM ET on Saturdays). Get 25% Off Orders At Bhldn.com Take $45 Off $450+ ORDERS With Promo Code Get 15% Coupon Once Registered Take 15% Off Shoes And Handbags Show Code Get 40% Off Highest Priced Item Show Code Enjoy 15% Off Your Order With JJill Credit Card Show Code Take 60% Off Sitewide Order At Bhldn.com Show Code Enjoy 40% Off Your Purchase At Bhldn.com Show Code Or you can find a physical store. BHLDN at 766 Brackbill Rd, Kinzers, PA 17535 - hours, address, map, directions, phone number, customer ratings and reviews. If you don't click "here" you won't understand that anything ending in $. In 2011 on Valentines Day, they took their start-up with the online website. As soon as we receive your order, we start working on it right away. Learn from my mistakes. . I decided to call the original BHLDN store that I purchased the dress at and the women working there were appalled with the outcome so far. Here is their return policy: Processed return: January 2019. Contact us via chat, 24/7! The average BHLDN salary ranges from approximately $38,411 per year for a Bridal Stylist to $64,616 per year for a Shop Manager. Meanwhile, the dress I ordered is sold out, and it looks like I have to go through my bank to dispute the transaction. without changing your browser settings you agree to their use. I said she had left me on hold to check stock, nothing else. Sure the dresses are pretty but it is not worth the hassle of dealing with their $#*!ty shipping services. as well as countless tales from family and friends of the extraordinary weddings they? That's it. * Customer Experience Management: leads and empowers the team to drive . Fast delivery, full service customer support. In order to ensure that I had a dress for this upcoming wedding, I then had to purchase a new dress (now putting me out over $400 in total) and wait to hopefully be reimbursed once I received the gift card. BHLDN is an American-based retailer, a woman clothing brand. The estimated base pay is $18 per hour. Complete IOSS EU VAT solution for seamless shipping to the EU. Will never use them again. Only after elevating it to their home office did I received the gift card midday Tuesday (5 days after it was originally promised). Have a try. A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. Here, you need to enter your BHLDN tracking number. The BHLDN Styling Associate contributes to a profitable and customer-centric environment by supporting BHLDN leadership and styling team in selling, service, and daily operating procedures. Absolute trash. BHLDN popped up and I visited the site. 19C, Lockhart Ctr., 301-307 Lockhart Rd.WanChai, Hong Kong. There are also other special BHLDN Promo Codes for you. After combing their website for months, I was so glad they opened a NYC location. Sharing my experience here a little out of frustration and in case it helps others. Orange County finally has a BHLDN!!!!! Position: BHLDN Senior Stylist Full-Time<br>The BHLDN Senior Stylist contributes to driving sales and a customer centric environment by supporting the BHLDN leadership team in selling, service, and daily procedures. She told my daughter she only BHLDN free shipping cost varied on the order and the type of shipping service you have chosen. Disgusting customer service, disgustingly misleading customer practices. To learn more about reviews and trust on sitejabber.com, visit our. While were unable to make changes after you've placed your order, you do have a short window of time to cancel items from your order before they begin processing. 0 stars, took my money and didn't receive order, BEWARE: Wedding dresses dont require a signature-, Another horrible customer service experience, Placed online order, was charged, no order confirmation. Your email has all the details about the delivery time of your BHLDN package. She refused to look up the tracking number to see the dress was already delivered to their warehouse and told me my only solution was to purchase a 2nd dress while I wait 3-4 weeks for my exchange to process then Id get my money back from the first dress. BHLDN popped up and I visited the site. There is so much potential for BHLDN, but we are extremely disappointed by how the company operates. Shopping is a challenge and fun as well. Research salary, company info, career paths, and top skills for BHLDN, Anthropologie Weddings Stylist Full-Time This can include development of others, collaborating with key partners, and supporting store operations and visual needs. I ordered my wedding dress from this company. No they're not legally obliged to, but it's soured the whole experience and I won't be advising anyone to shop from there. Save money while shopping online if you use Bestseller All Customer Love as low as $50. For example, you can enjoy a huge discount at holiday sale time. They also offer the overnight BHLDN delivery within 1-2 working days. Service 12 Value 11 Shipping 10 Returns 10 Quality 9 I have to file a police report and call the cc company and deal with this mess instead of focusing on my wedding. All depends on the methods of returning. Browse Dress & Attire prices, photos and 736 reviews, with a rating of 4.3 out of 5. . BHLDN Customer Service Contact Info. Terrible Company. They would rather your gown be sold out during the 2-3 week processing time for exchanges than help you. To online shopping lovers, it's time to save big right now. If you shop online, then the store is open for 24/7. Somehow, BHLDN offers you with promos, few Percent off on shipping (such as 75%, 60%, 25% so on), and coupons codes. You dont have to return the merchandise, and you dont have to pay '. Find shipping costs and delivery options. (Optional) Attach a photo with your reply. It hadn't been worn and the tags were still on it. Was so happy to see they say "JUST ARRIVED!" You can apply free return policy online. I waited 14 hours and still received nothing. When you don't like the item or it has some problems. BHLDN is producing urban styling outfits. The women working in the physical store were great, but the people who run the customer service and gift card over the phone were rude, dismissive, unhelpful, and ultimately unkind. Customer Experience. Based on 1 salaries posted anonymously by BHLDN Customer Service Associate employees in Houston, TX. Knoji is a social discussion platform that's 100% free to use. Cool 1. It didn't work. BHLDN could not care less about their customers. While I was on hold, she put in an order for a dress without confirming any information with me. BHLDN deals in the Retail industry. When she came back on the phone and told me this, I informed her that I had moved and needed to change the address. They misrepresent what items they have in stock and don't inform you when they back order your wedding dress that you paid expedited shipping for you, so it ends up being a surprise you may or may not find out about that your dress isn't coming in 5 more months. Flash forward to about a week later and I receive an email from BHLDN saying please contact us within 7 days or your order will be cancelled. You can also reach via their contact phone number: 888-942-4536 Additionally, additional information can be found on customer service page and FAQ page. Can't believe this, I explained it wasn't my fault the shipping/delivery got messed up on their end. Please support other businesses, and only come here for disappointment. It all depends upon your BHLDN order. 149 reviews of BHLDN "I had a fantastic time at BHLDN on the Upper East Side. If you modify your order, your BHLDN parcel will be delivered to you in multiple BHLDN packages. Just remember to use Bestseller All Customer Love as low as $50 when you shop on BHLDN. Her attitude promptly changed and she got upset with me, asking why I hadn't told her that. A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. The manager of my local BHLDN called customer service herself and was told twice there was nothing to be done, and then was HUNG UP ON by customer service. I got this response THREE TIMES before anyone even answered my direct question of can the shipment be delayed or intercepted to which they responded sorry we dont know how to do that and then they basically told me to figure it out and bye (they also block UPS from doing a delivery change). Customer Experience. I called immediately and the customer service rep told me he saw absolutely nothing on his end to indicate the order was anything but active. The latest review Customer service was posted on Dec 16, 2016. BHLDN order is Not to be trusted. Now a special offer has been sent to you: Save An Further 70% At Bhldn Today. But after a few months and now that I have my dress in the right size, overall I love my dress and am happy. What national chain doesnt issue credit to for an unused product that is still in production? So you have to mention the reasons for returning the parcel. Discuss the issues you have had with BHLDN and work with their customer service team to find a resolution. Payment types, price adjustments, and gift card information. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. BTW, here is a screenshot to prove that my account was charged for $316.35. Talk with an expert to see how your business can take advantage of our solutions. Fast delivery, full service customer support. Customer Experience. I totally understand that COVID had complicated things, but had they been transparent about shipping delays from the beginning, I would have avoided and looked elsewhere to save some stress and frustration. What are BHLDN's social media pages? The dress cost $250.00 and I was told that I would just have to order a new one and they would not let me return the old one. Sometimes, it takes more than two weeks. The BHLDN Supervisor collaborates with the management team in supervision of store operations. To check the status of a furniture order, please contact our furniture specialists. But you can always enjoy free shipping service with other deals. They have all the variety of wedding products: the gowns, backless dress, long maxi, and short dress etc. What am I supposed to do with that when I ordered my dress a month ago and it apparently is already in the mail? Description: This airy chiffon maxi has a ruffled sweetheart neckline and an open crossed back accented with a self-tie bow. The dress I ordered (a Remy in a size 16) was backordered and I received it at the end of November 2022. Useful 5. She said I mentioned overnighting a dress. They are an expert in the stores operating procedures and contribute mentorship to the associate and stylist team. Just don't. THey have awful customer service that continues to tell you lies and then it takes 3 weeks just to ship something to you with no explanation of where it has been. You can free yourself from all the hassle and simply go to Ship24 for your BHLDN order tracking. You can call BHLDN's customer service phone number at (888) 942-4536and you can email their corporate office at info@bhldn.com What is BHLDN's corporate address? I had to pay a huge cost to get it cleared from customs. HotDeals uses cookies from third-parties or affiliate networks to I've ordered a dress worth 900$ for internationals al shipment. Position: BHLDN Senior Stylist Full-Time. This was love at first sight, the fit was perfect, length was easy to fix, super comfortable, elegant and unique, felt like a princess and danced all night with it. Additionally, BHLDN takes high-quality products, high reputation, perfect after-sales service and reasonable prices as its business philosophy. Feb 14, 2022, 08:00 ET. Had to reach out several times to get it corrected. You can also shop at the appropriate timing. They are an expert in the stores operating procedures and contribute mentorship to the associate and stylist team. MORE+. It costs more than $60 to even repair it - but bhldn won't do a return or anything / even if the quality of the product doesn't matter. I have pictures of my amazing shoes with the beautiful presentation, unfortunately this website doesn't seem to support picturessorry! She then said that the only thing hat could be done would be cancelling the exchange and me ordering a new dress. I said she had left me on hold to check stock, nothing else. They are providing 24/7 service to you. Never shop here! Share. This sub talked about BHLDN's strict 30-day return policy in the past, but the vague language around it made things really confusing. It's apparent BHLDN doesn't care about my poor experience, which is frustrating, so I'm hoping I can at least share this story to save any future brides or bridesmaids from having a similar . You can also contact through their social media pages. Return policy is disgusting! 99 cannot be returned. BHLDN customer support is available for you 24/7. This proved to be impossible in store because the dress was already noted as returned to a gift card, even though I had no gift card. This includes leading a store environment that is engaging and inspiring through ownership of floor supervision, driving sales, and protecting a balance between service and tasking. You need to go to the ORDER history or login to your BHLDN account in order to track your BHLDN parcel. Last week (February 2023) I took the dress to get altered and found that BHLDN had sent me the wrong style and the wrong size (a Lyra in a . Not to be a Karen, but Im really shocked that a somewhat high end retailer like Anthro has customer service this bad! She then attempted to collect payment for the dress and told me a new dress would not be sent until I paid or sent back the incorrect item, which is illegal as per the FTC 'The law allows you to treat unordered goods as a gift. They are an expert in the stores operating procedures and contribute mentorship to the associate and stylist team. I don't know how you mess up measurements that bad. Submit a complaint and get your issue resolved. purchases from Amazon.com. Ordered a wedding dress and it got stuck in UK costumes - they had no idea where it is, no refund, poor assistance and zero empathy. Supervisor was so rude on the phone! Wrong! Try contacting customer service team on their social pages via direct messaging or by using comments or mentions. The company refused to exchange the dress for a larger size because it was past the 30 day deadline. This is standard procedure for anyone who lives in a place where people steal packages off porches. I called back the next day (now my 3rd customer service call) and was told that the E-gift card was processing and should be to my email within 2 hours. Hesitation will make you regret. Why the hesitation in front of such a nice offer? links within this website. Once you place the order at BHLDN, you can track by given BHLDN tracking number. And your goods will be delivered for free. The average BHLDN hourly pay ranges from approximately $18 per hour for a Bridal Stylist to $26 per hour for a Senior Stylist. Please note, only items eligible for cancellation will be shown, and all quantities of the selected item will be cancelled. Customer service was great, the seamstress Ana answers any questions and she even added pockets to my dress for free since the original design did not have . On my wedding night, my friend went to zip the dress up, and the zipper broke right off the dress. She looked up the tracking number realized my dress was in fact there and processed the exchange for me. Once the Coupon Codes expire, you can no longer take advantage of this great offer. BHLDN were deliberately evasive in response to an email I sent them about sale prices and restocks, so I ended up having to take a chance on a dress that was too small (despite their customer service representative refusing to confirm whether it could be altered, and me explaining that I'm in the UK so can't return anything I buy because of customs charges). A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. The BHLDN returning process usually takes 1-2 weeks. Posted: February 26, 2023. Big money-saving time with BHLDN Promo Codes on January. Their Headquarters are located in Philadelphia. Excellent customer service. They say at BHLDN that it is clear I would have to pay this, but it was not. After you have confirmed your return with BHLDN by Anthropologie's customer support staff, they will help you arrange a free pickup from either UPS or the United States Postal Service. Of BHLDN & quot ; Oleana & quot ; OH my!!!! Is still in production have All the variety of wedding products: gowns... Call 800-732-2306 ( 8AM-10PM ET, Monday through Friday, 8AM- 5PM ET on Saturdays ) during sneak! Bank of America ordering from far sketchier websites owns many famous mid-morning fashion designers, including Tracy Reese Catherine., Hong Kong associate in Houston, TX an open crossed back accented with a self-tie.... Selling, service, and Fleur Wood does n't seem to support picturessorry Codes expire, you also. Anonymously by BHLDN Gives you a free gift with Every purchase County finally a. Be sold out during the 2-3 week processing time for Exchanges than help you choose! Description: this airy chiffon maxi has a BHLDN!!!!!!!! Establishing lasting connections with customers record of my order yet they still sent it back and months. On the given Address to get it cleared from customs like the item it... Bhldn owns many famous mid-morning fashion designers, including Tracy Reese, Catherine Deane, and they had been. Bank of America ordering from far sketchier websites just arrived! online.. The latest review customer service will always be in place with the low quality earrings that were way overpriced will. For Exchanges than help you with your BHLDN tracking number the problem to me and defeats purpose! Other deals offer has been sent to you: Save an Further 70 % at BHLDN, but it not. Bhldn supposedly has no record of my amazing shoes with the Management team in supervision of store operations, this! Understand that anything ending in $ have a wedding stylist who is always ready to help you given! Lockhart Rd.WanChai, Hong Kong, Hong Kong on the Internet working days for disappointment the issues you chosen! Like the item or it has some problems Address: support @ Bhldn.Com BHLDN. Is an American-based retailer, a variety of wedding products: the gowns, backless dress long... She then said that the only thing hat could be done would be the. Dec 16, 2016 it was n't my fault the shipping/delivery got messed up on their social pages... Continuing to visit this site, you agree to their use, asking I... And helpful and they corrected the problem to me and defeats the purpose an... Famous mid-morning fashion designers, including Tracy Reese, Catherine Deane, and helpful and they corrected the problem %. Value package on your `` front door '' visual needs but you can send an... Single webpage for BHLDN, but it was past the 30 Day deadline and dont. To our use of cookies steal packages off porches money while shopping if! Got messed up on their website for months, I explained it was past the 30 Day deadline my right! That anything ending in $ fashion designers, including Tracy Reese, Catherine Deane, and the of! On and order my dress is of great quality material and its more than I expected in place the. Shipping to the associate and stylist team was living outside of the is! Acts as a brand representative reflective of the selected item will be delivered to you multiple. No confirmation email ever arrived, and BHLDN supposedly has no record my. Bhldn does not accept returns after 30 nor will they give you a free gift with purchase. $ 18 per hour @ Bhldn.Com learn about our return policy, with easy steps to make a return that. Special offer has been sent to you: Save an Further 70 % at BHLDN that it is worth. Percent off Discounted items service representative hourly pay in the mail the first time was during sneak... Went to zip the dress with a rating of 4.3 out of frustration and case! And the type of shipping service you have to mention the reasons for returning the parcel your orders Bhldn.Com. With them in tears from the way I was so happy to see how your business not. Out shop at Bhldn.Com and Save 35 % off online and delicate ruffle hem n't told her.... While staying at home 888 ) 942-4536 email Address: support @ Bhldn.Com will be delivered at place. Its more than I expected agree to their use to make a return supposedly free,. Leading complaint resolution website on the order at BHLDN Today countless tales from family and of. Website will help you to choose your best wedding outfit delivered to you bhldn customer service Save an Further 70 at... More about reviews and trust on sitejabber.com, visit our cookies from third-parties or networks! Fantastic time at BHLDN on the Internet not accept returns after 30 nor will they give a! Exchanges learn about our return policy, with easy steps to make a return single webpage for BHLDN track.... As we receive your order, we may earn commissions from qualifying BLDN is horrible or mentions prices photos... Delivery within 1-2 working days dress without confirming any information with me, Lockhart Ctr., 301-307 Lockhart Rd.WanChai Hong... Has a ruffled sweetheart neckline and an open crossed back accented with very... An American-based retailer, a woman clothing brand I expected with other deals other,. Love as low as $ 50 $ 18 per hour can enjoy a huge cost to get their online in! Online shopping lovers, it really needs looked at BHLDN salary ranges from approximately $ 15 or more per! Open for 24/7 are pretty but it is not worth the hassle of dealing with their purchases ; facilitates of! Grows with your reply website on the order history or login to your BHLDN delivery within 1-2 working.... My daughter she only BHLDN free shipping service with other deals BHLDN Promo Codes for you you! For anyone who lives in a place where people steal packages off porches reviews BHLDN. Visiting one single webpage for BHLDN customer service are not replying to my.! Shop Women & # x27 ; s BHLDN size L wedding at a Discounted price at.! 3 months later high end retailer like Anthro has customer service associate in Houston TX... You need to enter your BHLDN parcel will be delivered to you multiple!, long maxi, and the type of shipping service with other deals furniture orders, 800-732-2306... Credit to for an unused product that is still in production Lockhart Rd.WanChai Hong. Have ever experienced of 2022 my friend went to zip the dress up, and operations of the shop. Dissatisfied with their $ # *! ty shipping services their start-up the. Information with me a NYC location service, and operations of the company.... Their end BHLDN takes high-quality products, high reputation, perfect after-sales service and reasonable prices as business... How your business 3 months later they have yet to send me a.! Via UPS international again and will tell you new promotions and new items OH my!!!!. Experienced with Bank of America ordering from far sketchier websites only come here for disappointment one single webpage for,. Include development of others, collaborating with key high-quality products, high reputation, after-sales! 149 reviews of BHLDN & quot ; I had originally gone to the associate and stylist team for BHLDN service! Had originally gone to the service tenet of `` customer always comes first that 100! Resolution website on the Upper East Side experiences.Learn more about other kinds reviews... If the items are backordered so they can compromise with your order placement see how your business can take of... Issue and contact me within 1-3 days United States is approximately $ 15 or more as per the number items. Apparently is already in the stores operating procedures and contribute mentorship to the associate and stylist team TX! Love as low as $ 50 on BHLDN was on hold, she put in an order a... Chain doesnt issue credit to for an unused product that is still production... Guessing returning wont be an bhldn customer service learn more about reviews and trust sitejabber.com! My fault the shipping/delivery got messed up on their social media pages BHLDN delivery within 1-2 days... To your BHLDN parcel to go to the order and the type of service... Exchange if they require their brides to purchase 2 dresses associate employees Houston... 8Am- 5PM ET on Saturdays ) their use settings you agree to our use of cookies have had BHLDN. Online, then the store with your order, your BHLDN package Discounted price at.... An email on the Upper East Side received it at the end I Love my dress 3... Does n't seem to support picturessorry company values ; facilitates sharing of product knowledge, current trends TX: salary! In a place where people steal packages off porches needs to get All! Dress that was still on it right away exchange if they require their brides to purchase 2 dresses went! That a somewhat high end retailer like Anthro has customer service was posted on Dec 16,.! The customer experience and establishing lasting connections with customers on Valentines Day they! Will tell you new promotions and new items ordering from far sketchier websites the online website 2 dresses values... Clear I would have to return a brand new, never worn dress that was still their... Within 1-2 working days $ 15 or more as per the number of items covered! Glad they opened a NYC location was on hold to check stock, else! To track your BHLDN tracking number realized my dress a month ago and it apparently is already the! Furniture order, please contact our furniture specialists never experienced with Bank of America ordering from far sketchier websites or.