It is way less frustrating than digging through storage bins because someone asks a question at 10 PM. Buyer asked NO questions, asked for NO additional photos, did no offers, took forever to get for some reason and then opened a case. Have you tried Tradesy? How in the earth could I have all damages possible on one new thing? With the ridiculous release of their Home Market (I say ridiculous because they already had zillions of non-allowed home goods listings), they no longer have the distinction of being a Fashion and Accessories platform (though they continue to charge a premium fee); 2). Its discouraging.. Sorry to hear about your experience on Poshmark. When you sold an item on another marketplace did you just delete it from Posh or just put not for sale on it? Thank you for your story, glad to see I am not the only one. Poshmark to me has the worst lowballers, some of the offers are beyond absurd. Its not what you make (Gross), its what You Keep (Net). It has built in capability to share your store on social media with things like shoppable pins on Pinterest and Instagram, so you can share with your social media following. In this, Read More 5 Secret Hacks to Boost Your Poshmark Sales in 2023Continue. Ive learned quite a bit from reading all the issues and problems that buyers and sellers have had to endure. I have also been on Poshmark nonstop as well since starting my own closet. Hi! Until Chandra feels he is losing his big sellers on Poshmark by his terrible business practices, nothing will change on Poshmark. Most likely they are getting discounted ship pricing and earning on ship price also. so when I see people sooooo overpriced on PM. Good strategy. Im willing to admit I sold a makeup product that was not authentic. I also dislike the 20% that is taken out of each sale. Because they have designed profit from it for themselves. It took me a month to get it back up. I know he is doing this to get a refund.he has already opened a case with PayPal and now has been harassing me I did the same thing when I first started selling. The same goes for offers on bundles. All this means is that you are NOT ready to part with it and you are too emotionally attached to your item! Great post! I have only had 3 cases opened and 1 was for sending the wrong size shoes and the other was for sending the wrong color shorts both were my mess-up and i honored the return no problem at all. So sick! However, no matter what mechanisms you put into place to discourage low ballers they still persist and perhaps will always exist because here is the reality that most resellers wont admit that many of them including me have accepted a lowball offer at one time or another and for the lowballer they have nothing to lose by submitting their ridiculously low offer. And I clearly listed the dimensions ::sigh:: Its exhausting dealing with rude people that dont care to read the description, like you mentioned. i agree: i refused to give ebay my bank account or ss number so i quit selling there. The time i put into posh was interferring with other things i need to be doing. Thats what I found so frustrating. I am considering quitting poshmark as well, and seeing that I am not the only one frustrated with their service, makes me more confident about that. dhampyre Respectfully, may I ask why you cancelled the order today after accepting my offer 3 days ago? Tradesy takes up to 2 weeks to release your fund and transfer to your bank. CHEERS! The only time I had someone return something was because I sold a pair of skinny jeans, but the girl said they werent what she expected because the label said straight jeans. So Im not inexperienced in customer service or shipping logistics. In the return screen I contact Posh stating I got a damaged return (now unusable/sellable) and hear crickets. and zero reason why even after i would ask what the problem was more than once and to also let them know feel free to send it back free not to mention trade scamming the pervs and the please hold for me and then you do it and they dont answer you back when you ask them if they need more time or what the deal is! Im actively moving my inventory to less time consuming platform(s). After a couple of years hiatus on Reddit as well, I decided recently to check-in on the 2-most popular Poshmark subreddits. Watch YouTube videos on How to Sell on PoshMark. They sided with her and refunded the money. When I first started selling, I had one philosophy: If it didnt seem fair or reasonable, I might counter. Ppl dont usually tell the down side of things. Poshmark ended up accepting their side of the story and allowed the return. Proof within itself! I dont really have a way of proving it except with my record of sales and not having any problems. Do you think we should go online independently like you did if we are much smaller business? The sharing. Now I think they are one of the WORST online selling sites. I lost. I ship the same day and love that all I have to do is print out a label and take it to my mailbox. And forget about offering gallery-quality jewelry on Poshmark. Hi Ashley! Im so livid. Counter offer whenever you can, instead of rejecting, because you just never know the person may significantly increase their offer to be closer to your bottom line price. Poshmark is so fortunate to have this base. Resist the urge to pound that decline button hard in anger - (see the tip above). Reason #4: Poshmark is a massive time-suck! Not California!! Zero protection for the seller! I came across your article, and Im so glad I did! I shipped a designer handbag in perfect condition and the buyer opened a case stating the bag was ripped and torn. The only thing you can do is create a business structure and run your online stores just as you will your own shop one day. If I didnt like it, or it didnt fit, well, I knew the rules when I made my purchase, and would have just passed it along to a friend or something. I saw that the same guy responded to the young boy pic and the woman whos heading was lady in dress cook clean and gives happy endings. She has a small child sitting next to her. I submitted pictures, but said I refused to touch the item. She wants I sold a tech item and the buyer claimed it didnt work. I decided to sell on Poshmark because I took a early retirement and wanted to do something Part-time on the side. This has been the worst experience that I have ever had on a marketplace, and I will not be a part of it. Hi @thetokensoul. I always say that the truth always comes out. The dress was sent back. Everything youve said is 100% true!!!! Lucky for Poshmark. Its a selling clothes to people thing. Ever wonder why theres no seller protection on PoshMark? I do not like that this site has no way to message, and you cannot see, to my knowledge, peoples reviews. Not making much money. if theres anyone who can speak to this, i need help! I made a nickel off the whole deal & then she gives me a bad review, saying there was a kink in the chain (which we all knows happens) & when she tried to fix it, she broke it. I appreciate your post. I also wonder how they want you to add any evidence when a case is opened and posh does not even disclose what the case was opened for? Also on her page I noticed she sells replica Louis Vuitton which is against poshmarks guidelines but again theyve done nothing. Make *these* kinds of comments. My first item ever listed. I looked on line and its illegal for a minor to do this and them not do nothing. My daughter wanted to make some extra money so she decided to sell some clothing. They sided with her & I got a damaged coat back. Ive reached out to Posh to remove this honor from me. So tip for having your own closet business: work fast and avoid scrolling for items to purchase for yourself! Omg somebody did the same history to me!!! It definitely didnt. They were orgininally in a bundle but one of the shorts in that bundle got bought by another seller so in the description I made sure to explain that those shorts were sold and reflected it in the price ($10 for each). I hover around 50 or so listings, so not a huge closet, but its nice to make a few dollars here and there. I guess she didnt realize that I could cancel the order on my end, but now I have to relist everything. So, Im done. My stuff is just regular everyday clothes & shoes it seems. Well duh they are used. Do they understand what it cost you initially? My daughter and I were devastated!! I think some Poshers such as the one that made that remark to me considers doing that is the same as a sale off Poshmark which absolutely isnt. I had my absolute last straw with them tonight. From page 14. Im new to the site. I just had a customer ask me my lowest and I responded ugh! I saw your post on Posh and read your blog article. All it took was one 2 star review for a vintage belt to knock me down. I am glad I found your blog. I sent mercari several emails showing them my conversations with the buyer (even though I knew they could see it) but much to my dismay they approved the return. I asked this woman to show me the tag and she was so insulted. This is an item that you can sell 1/8 tsp. Well, they told me I couldnt contact the Seller directly (to even say anything) so Im just stuck with a pair of defective shoes and out $50!! I will definitely look into them. Thx for posting! I wont sell to anyone with no listings. The order was delivered and accepted. Every single one of my sales (I have 186 listings) has received 4 and 5 stars (only 2 received 4 stars and Im assuming because the itemsboth of which were brand-new and never wornsimply didnt fit) and rave reviews/comments/love notes. I ship from a smoke/pet/odor free home, wrap items in tissue and include a handwritten thank you card in clean packaging. Good luck!! even though its a side job if youre going to get annoyed bc someone asked you 3-4 questions* not listed in your description* then why bother selling? I shouldve known my selling strategies & get to know the app well. I wrote on here once before but I just recently had an experience similar to Eltee. And good luck with your sales , Good to read all these because since I became active in Pm in Jan I have experienced all this, even PM doing nothing about a creepy, unsafe member I reported and emailed. She also has no profile info or a closet. if I cant offer a fair price for something I wouldnt bother insulting people with lowball bs. Do you find self advertising costly? . This has really opened my eyes! My daughter emailed them to find out how to get the bag back. Around march check out this person page only to find out they list on poshmark, but make sale on FB.I only made 2 sale mostly Bebe dresses NWT and I didnt want to sell anything else for $10.00. I quit because of all of the points you noted with the primary issue being horrid customer support. I just found Mercari to be too much of a hassle. I think its awesome you offer free returns. The seller can get their item back and re-list and move on. Luckily there are good people too, who hopefully outweight the bad. Another girl claimed to be seling authentic Chanel hair ties. However I do think I will still try my luck with the site, hopefully having a better experience. I have sold about 600 items on posh so not a power seller but trying. 5.) People are so rude. Its always heartening to see new folks finding it . She ended up posting my personal information on various websites and on the posh app, and told people I was never sending her top. So I never used the app again. Thanks for your comment Patricia. Well I wrote back and said there isnt anything in my closet for sale so Im not sure what you removed??? Know what that item costs in the store as well. Now Im stuck with something from the dollar store I did not want or a piece of clothing they could not get rid of, is not even my size, or is , well, lets be honest, ugly! If I had an inexpensive small item, I still got charged the $7.95 or whatever even if it really only costs $4.00 to ship. If theres anyone who can speak to this, I need help smaller?! Is just regular everyday clothes & shoes it seems my inventory to less time consuming (... 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