ViralUserLegalAgeConsentRequiredState - The user requires legal age group consent. This error can occur because of a code defect or race condition. It's also possible that your mobile device can cause you to incur roaming charges. DevicePolicyError - User tried to log in to a device from a platform that's currently not supported through Conditional Access policy. Contact your administrator. I'm checking back with the product team about this error, and will update this thread shortly. For further information, please visit. BindingSerializationError - An error occurred during SAML message binding. Please do not use the /consumers endpoint to serve this request. This is a common error that's expected when a user is unauthenticated and has not yet signed in.If this error is encountered in an SSO context where the user has previously signed in, this means that the SSO session was either not found or invalid.This error may be returned to the application if prompt=none is specified. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. Or, check the certificate in the request to ensure it's valid. Error Code: 500121 I wanted to see if someone can help. Use the Microsoft authenticator app or Verification codes. UnsupportedGrantType - The app returned an unsupported grant type. The passed session ID can't be parsed. If you've mistakenly made many sign-in attempts, wait until you can try again, or use a different MFA method for sign-in. PasswordChangeOnPremisesConnectivityFailure, PasswordChangeOnPremUserAccountLockedOutOrDisabled, PasswordChangePasswordDoesnotComplyFuzzyPolicy. My question is for anyone who can help. SessionControlNotSupportedForPassthroughUsers - Session control isn't supported for passthrough users. If you had selected the text option to complete the sign-in process, make sure that you enter the correct verification code. When the original request method was POST, the redirected request will also use the POST method. Either an admin or a user revoked the tokens for this user, causing subsequent token refreshes to fail and require reauthentication. This might be because there was no signing key configured in the app. You can follow the question or vote as helpful, but you cannot reply to this thread. The new Azure AD sign-in and Keep me signed in experiences rolling out now! privacy statement. It is required for docs.microsoft.com GitHub issue linking. Open a support ticket with the error code, correlation ID, and timestamp to get more details on this error. Read this document to find AADSTS error descriptions, fixes, and some suggested workarounds. Only present when the error lookup system has additional information about the error - not all error have additional information provided. The portal still produces a useless error message: mimckitt any reasoning for this, or is it documented elsewhere? Sync cycles may be delayed since it syncs the Key after the object is synced. When I click on View details, it says Error code 500121. 500121. there it is described: WsFedMessageInvalid - There's an issue with your federated Identity Provider. Make sure your mobile device has notifications turned on. I have assigned this issue to content author to investigate and update the document as appropriate. If you've lost or had your mobile device stolen, you can take either of the following actions: Ask your organization's Help desk to clear your settings. The refresh token isn't valid. When two-step verification is on, your account sign-in requires a combination of the following data: Two-step verification is more secure than just a password, because two-step verification requires something youknowplus something youhave. Error 500121 - External Users I have had multiple problems with this error code - 500121 - where it's an external/guest user trying to access our tenants SharePoint / OneDrive that they have been invited to or had it shared with fbde9128-44b3-42ad-9fca-cd580f527500 b427c64a-a517-4ffb-9338-8e3748938503 Rebecca78974 2022-03-16T11:24:16 @mimckitt Please reopen this, it is still undocumented. You are getting You've hit our limit on verification calls or Youve hit our limit on text verification codes error messages during sign-in. You can also link directly to a specific error by adding the error code number to the URL: https://login.microsoftonline.com/error?code=50058. Either a managed user needs to register security info to complete multi-factor authentication, or a federated user needs to get the multi-factor claim from the federated identity provider. Invalid certificate - subject name in certificate isn't authorized. OAuth2 Authorization code was already redeemed, please retry with a new valid code or use an existing refresh token. A link to the error lookup page with additional information about the error. Download the Microsoft Authenticator app again on your device. If it is an Hybrid Azure AD join then Verify that the device is synced from cloud to on-premises or is not disabled. SubjectMismatchesIssuer - Subject mismatches Issuer claim in the client assertion. It is now expired and a new sign in request must be sent by the SPA to the sign in page. NameID claim or NameIdentifier is mandatory in SAML response and if Azure AD failed to get source attribute for NameID claim, it will return this error. To fix, the application administrator updates the credentials. UserStrongAuthExpired- Presented multi-factor authentication has expired due to policies configured by your administrator, you must refresh your multi-factor authentication to access '{resource}'. Expected part of the token lifecycle - the user went an extended period of time without using the application, so the token was expired when the app attempted to refresh it. SignoutUnknownSessionIdentifier - Sign out has failed. Not receiving your verification code is a common problem. DesktopSsoMismatchBetweenTokenUpnAndChosenUpn - The user trying to sign in to Azure AD is different from the user signed into the device. Correlation Id: 395ba43a-3654-4ce9-aead-717a4802f562 There is no way for you to individually turn it off. If you can't turn off two-stepverification, it could also be because of the security defaults that have been applied at the organization level. @marc-fombaron: Thanks for reporting the issue. To learn more, see the troubleshooting article for error. Fortunately, that user won't be able to do anything with the alerts, but it also won't help you sign in to your account. OnPremisePasswordValidatorUnpredictableWebException - An unknown error occurred while processing the response from the Authentication Agent. It can be applied to your home accounts, such as iTunes, Netflix, Google or work accounts, such as Microsoft 365. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Usage of the /common endpoint isn't supported for such applications created after '{time}'. UnsupportedBindingError - The app returned an error related to unsupported binding (SAML protocol response can't be sent via bindings other than HTTP POST). {valid_verbs} represents a list of HTTP verbs supported by the endpoint (for example, POST), {invalid_verb} is an HTTP verb used in the current request (for example, GET). Contact the tenant admin to update the policy. For example, if you received the error code "AADSTS50058" then do a search in https://login.microsoftonline.com/error for "50058". You'll have to contact your administrator for help signing into your account. If you have a new phone number, you'll need to update your security verification method details. Invalid domain name - No tenant-identifying information found in either the request or implied by any provided credentials. Correct the client_secret and try again. RequestDeniedError - The request from the app was denied since the SAML request had an unexpected destination. Error Code: 500121 For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. It wont send the code to be authenticated. Expected - auth codes, refresh tokens, and sessions expire over time or are revoked by the user or an admin. Select Reset Multi-factor from the dropdown. A developer in your tenant may be attempting to reuse an App ID owned by Microsoft. UserAccountNotFound - To sign into this application, the account must be added to the directory. Maybe you previously added an alternative method to sign in to your account, such as through your office phone. Developer error - the app is attempting to sign in without the necessary or correct authentication parameters. Choose Account Settings > Account Settings. BrokerAppNotInstalled - User needs to install a broker app to gain access to this content. Please feel free to open a new issue if you have any other questions. I did this, multiple times, and the result hasn't changed. UserDisabled - The user account is disabled. If you arent an admin, see How do I find my Microsoft 365 admin? Some phone security apps block text messages and phone calls from annoying unknown callers. The system can't infer the user's tenant from the user name. Have a question about this project? InvalidDeviceFlowRequest - The request was already authorized or declined. In Outlook 2010, Outlook 2013, or Outlook 2016, choose File. If you are experiencing this error, you can try another method, such as Authenticator App or verification code, or reach out to your admin for support. This may have occurred because the license for the mailbox has expired. Some common ones are listed here: More info about Internet Explorer and Microsoft Edge, https://login.microsoftonline.com/error?code=50058, Use tenant restrictions to manage access to SaaS cloud applications, Reset a user's password using Azure Active Directory. When this feature is turned on, notifications aren't allowed to alert you on your mobile device. OAuth2IdPUnretryableServerError - There's an issue with your federated Identity Provider. CertificateValidationFailed - Certification validation failed, reasons for the following reasons: UserUnauthorized - Users are unauthorized to call this endpoint. Resource value from request: {resource}. If this is unexpected, see the conditional access policy that applied to this request in the Azure Portal or contact your administrator. Contact your IDP to resolve this issue. RedirectMsaSessionToApp - Single MSA session detected. The grant type isn't supported over the /common or /consumers endpoints. RequestIssueTimeExpired - IssueTime in an SAML2 Authentication Request is expired. The restart also shuts down the core components of your device. This error is fairly common and may be returned to the application if. - The issue here is because there was something wrong with the request to a certain endpoint. ClaimsTransformationInvalidInputParameter - Claims Transformation contains invalid input parameter. Refresh token needs social IDP login. Specify a valid scope. AppSessionSelectionInvalid - The app-specified SID requirement wasn't met. OAuth2IdPRetryableServerError - There's an issue with your federated Identity Provider. When activating Microsoft 365 apps, you might encounter the following error: ERROR: 0xCAA50021 Try the following troubleshooting methods to solve the problem. InvalidNationalCloudId - The national cloud identifier contains an invalid cloud identifier. Turn on two-factor verification for your trusted devices by following the steps in theTurn on two-factor verificationprompts on a trusted devicesection of theManage your two-factor verification method settingsarticle. An error code string that can be used to classify types of errors that occur, and should be used to react to errors. Have the user use a domain joined device. To authorize a request that was initiated by an app in the OAuth 2.0 device flow, the authorizing party must be in the same data center where the original request resides. Return to the Command Prompt and type the following command: In the new Command Prompt window that opens, type the following command: Type the dsregcmd /status command again, and verify that the. 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