You ask Alexa to do something, you expect it to be done. I tried different variations Living Room on Turn on Living Room lamp etc and she keeps telling me it doesnt Living Room doesnt support that so idk. Power cycle the router. At times, smart bulbs (like mine!) Another common issue is the naming of groups or devices. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. I changed Kitchen to Kitchen Light in Alexa App, than it responded. If so, then delete it. Your smart gadget should work on its own before you add it to Alexa. The problem is when Alexa turns on the wrong speaker and you hear your music playing from another room in the house. Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. Even more devices and services have added official Alexa support by way of skills that help make that service or device take your verbal commands (e.g., "Alexa, tell Philips Hue to turn on the . Put the frequency on 2.4Ghz. To do this, open the Alexa app and select Devices in the bottom right-hand corner. Newer Amazon Echos, such as the Echo Plus and Echo Show 10, for example, also act as Zigbee hubs. But thats what happened. TonyFleisher (Tony Fleisher) January 3, 2019, 1:29am #5. wolfewl: Kitchen doesn't support that". You'll find the lights in the Smart Home section under Add Action. If so delete it. Echo Device Is Having Wi-Fi Issues. Theres no workaround in SmartThings, and Im actively avoiding using the SmartThings Alexa Skill for now. Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. If it did, try your command again. Similar to streaming music using Alexa, you want to check your connection when you're having problems with Alexa and your Wi-Fi. Have you added any new devices recently? Smart Home Point 2019-2023. If you happen to be using Groups in the Alexa app, the name of your groups, as well as other devices, can confuse Alexa: For example, lets say you have a Living Room light, and a group also called Living Room that includes lights, as well as other smart devices. Among the devices it connects are smart cameras, smart lights, smart TVs, and any other smart devices you may have in your home. Deliver books, apps to your device, Digital Purchases Alexa is a little strange in how it brings in lights from your Hue account. View purchased books & apps, Your Subscriptions Your speech was processed by a different Alexa device, Your network isn't connected to the internet, change the wake word on one of the devices, 15 essential Alexa skills that Amazon's AI assistant can learn to help make your life easier, What can Alexa do? Making statements based on opinion; back them up with references or personal experience. It shows each bulb individually, but it also brings in the Hue Room groupings. Or, it has too much background interference to make out what you said. If not, then delete it anyway and rerun discovery. Philips Hue is probably the best example of a hub-based lighting system. Check that neither are close to sources of interference. I guess I just wasted the money lol. If a bug or malfunction occurs, this can cause a number of problems. Please note that all comments go into a moderation queue (to prevent blog spam). It only takes a minute to sign up. click on "history". Plug it back in and wait for it to start up. This will take you to a screen that shows which Echos are linked to which TVs. If there was a temporary glitch, restarting the device should clear it out of memory. Get help using and troubleshooting common issues with Echo Dot. Get the Latest Tech News Delivered Every Day. Please select what best describes the information: Thanks! Sometimes, however, they dont always work as they should. Alexa doesn't respond or says she can't understand you. NEVER put light when naming a device. How to determine chain length on a Brompton? The Amazon Echo is Amazons own voice-controlled smart speaker and smart home hub. It might also have ignored the command if it thought your request was intended for another nearby Alexa device. Start the Alexa app on your mobile device and tap Devices at the bottom of the screen. If you change the name of the light location, it will work. Force closing the Alexa app, as well as any app that the smart lights use (i.e. click on "alexa account". Uninstall and reinstall the device manufacturer's app. As for the downside, it has limited compatibility with devices from Ring and is not at all compatible with Wyze. You can find several topics in this forum with . Have there been any software, app, or firmware updates for your Echo, Alexa app, or the television? Using the app, I can change brightness or white balance. So what does Alexa respond with now? Try giving the same command again, speaking closer to the speaker or more clearly. Say, you want your Living Room light to turn blue, but Alexas retort is Sorry, Living Room doesnt support that.. Powered by Discourse, best viewed with JavaScript enabled. Learn more. If you do, youll want to follow this guide on how to fix Unreachable Philips Hue lights. If you have any questions, feedback or suggestions about this article, please leave a comment below. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Tap the hamburger menu at the top left of the screen, then tap Routines. Move it closer to the router and see if this solves the problem. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Remove Paired Bluetooth Devices from Your Echo Device. On the next screen, choose "Fire TV". Reset the router. Same situation here with the new Alexa app. Turn off low-power or power-saving mode on your phone during the setup process. After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. Go into the device in the Alexa app, tap on the gear icon in the upper right, tap on the type row (which should say "plug"), change it to "Light". She owns several smart home gadgets like strip lights, smart bulbs, cameras, and more! Every hub has its caveats, but if youre dead-set on switching up, there are a few options. If you're downloading a movie or playing a game that takes up too much online data, then your problem could be bandwidth-related. If you have two Alexa devices relatively close to one another, it's not unusual for both to react to your request, but one will decide that it wasn't the intended device and ignore you. For more details about Smart Home skills, see Understand Smart Home Skills.. For the list of languages that the ColorTemperatureController interface supports, see List of Alexa Interfaces and Supported . To do this, go to the Alexa app, tap More, Skills & Games, then tap Search. Sorry, Living Room doesnt support that error. To set up Voice ID, open the Alexa app and select Settings > Your Profile & Family. Now try pairing again. 3. @jsotola At first, this workaround didn't work. If the problem was with the Skill, then the next time you use your smart device with Alexa, you should be able to do so without an error message. One option you might consider is Google Home. I say.Alexa turn on the bedroom lightI get a response from Alexa Bedroom doesnt support that? Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Alexa gives you the ability to completely automate your lights. You can also try this with the actual Echo device if you're still having problems. Ive had issues where the Hue Room is not in the same group as the individual bulbs, which has meant that Alexa will fail (at random) to control one or more bulbs. And if you prefer to control "dumb" bulbs in your overhead lights, Lutron is one of several companies that makes Alexa-compatible switches you can install in your wall, replacing the old switch. He's the author of over 2 dozen books and his writing has appeared in Wired, PCWorld, Business Insider, and many other publications. Enter Hue, and then tap Disable Skill. Spinning Green Light. Voice ID might not be available on an older version of the Alexa app. Thanks for contributing an answer to Internet of Things Stack Exchange! Although this is an old post. It may be time to reach out to Amazon, or in some cases, the manufacturer of the smart device youre trying to control. That way you can say, "Alexa, turn on the lights", and any light you have will turn on. Founded in 2003, Trusted Reviews exists to give our readers thorough, unbiased Try speaking to Alexa again, this time moving closer to the device or looking directly at it while you speak. Save my name, email, and website in this browser for the next time I comment. I have started getting a xxxxx doesnt support that. Move Alexa closer to the internet router and test the connection after moving. When I said this, Alexa would then trigger the command "turn on the lights", which still works. Open the Alexa app and go to Devices. Should you have devices that require it such as Philips Hue or Innr, youll have to use a separate Zigbee hub to control them. Ask Alexa what it heard and you'll have a better idea if that is . Check Amazon smart speaker or your smartphone. Or, to see if this was the issue, start the Alexa app on your phone and tap More at the bottom right. But we're here to help. There is another issue. Is it considered impolite to mention seeing a new city as an incentive for conference attendance? First off, you need to be trying to control a Fire TV. The Ring Skill and Hue Alexa Skill are two of the most popular. Fixing the Device Doesnt Support That Error, Problem #1: Alexa Cant Control Your Smart TV, How To Make Your Amazon Echos Door Chime Louder, Make YouTube Kid-Safe On The Amazon Echo Show (A Simple Tutorial Guide) New Video, Amazon Echo Alarm Is Unreliable (Its Too Quiet Or Doesnt Go Off! Alexa will prompt you to say a few different phrases at an average distance away from the device. But yesterday, it started to work. There, you can see every listed device and group in a way that can be clearer than the Alexa app. Echo Device Is Having Wi-Fi Issues. The easiest way to tell: The status light is solid red. This is my only smart device besides the Echo itself. Isnt it brilliant being able to control your Hue lights with your voice? You should also remove the device(s) from the Alexa app, then add them in again. If the second light is off, then it means that you have a problem with the connection to your router, so check the cabling (this will also mean that the third light is off). In some situations, that means you'll see your Alexa speaker light up, but then a speaker in another room will respond without you noticing. If your speaker lives in a specific room, name it after that room. Youll specify the command (i.e. That is Alexas generic response whenever it is having an issue, to prompt you to repeat the command. The light indicator is red when your device is muted. Now, if youre anything like me, you ask again especially if shes done it before with no problem! You have a lot of options using a feature the Alexa app calls Routines. I figured it out. Update the Wi-Fi Settings for Your Echo Device. 6 Ways ChatGPT Can Revolutionize Smartwatches. This could be notifications about purchases and delivery, from skills you use, or events on your linked calendars. Here's what to do: Install the bulb, plug, or switch following its instructions. I have reset all my Echo Dots. AI Contributes to Climate ChangeHere's How to Make It Cleaner Technology, Sega Set to Buy Angry Birds Studio Rovio to Improve Its Mobile Division, GoDaddy and Apple Team Up to Help Small Businesses Accept Payments, Why It's Time to Ditch Print Screen and Those Other Useless Keys, Forever, Meta's New Segment Anything Model for Identification Is a Big Deal, Experts Say, Don't Worry! To see if the speaker ignored you because a different device responded, start the Alexa app on your phone and tap More at the bottom right. After authorized successfully, the App will remind that "TP . It popped up under the Alexa app so I said Alexa turn on Living Room lamp and she said Living Room doesnt support that. To fix this, use the Alexa app to group your devices together. But voice commands will only allow me to turn it on or off. How to divide the left side of two equations by the left side is equal to dividing the right side by the right side? Looks like shes hearing what Im saying too. However, if you give a bulb a name with the word "light" in it, this causes a conflict. Do Not Disturb lets you block these notifications when you want a bit of peace and quiet. Rename the light and save your changes. If you didn't expect a call or Drop In, try these things: Say, "Hang Up." Check your voice history to see if Alexa misheard you and started a call or Drop In. 2. Some Apple users utilize Apple HomeKit as their smart home hub. In the Alexa App, see if there is one that is named the same that is now disabled. Alexa will turn lights off but not back on. I just added a new topic on this. As you can see above, updating the app version usually doesn't require you to set up the device again -whereas this approach will. In fact, SmartThings used to allow this, but since the company has changed apps and created a new Alexa Skill, this feature has been removed. Either it has the wrong credentials, or your network is down. Now unplug your Echo speaker or Alexa device and wait 30 seconds. If you have a group, a light, and a echo device all named "kitchen"). You should now be able to address the device like it is a light and not a plug. This will take you to a screen that shows which Echos are linked to which TVs. Still not working? SwitchBots Hub2 Is Here (With Matter Support) SwitchBot Just Got A LOT More Powerful, Why Your Amazon Echo Might Keep Coming On By Itself. Turn off Communications for specific Alexa devices. Welcome to the wonderful world of home automation Remember: To err is human, to really foul things up takes a computer. Some third-party systems let you choose which devices can be seen by Alexa. There could be a number of reasons for the issues. Still does the same, a few things share that name, which did you want?, Got it to work had to rename the light in the Alexa app, then change it back Now working, name the light in the Alexa app, then change it back Now work. I've tried disabling the Tile skill and even tried to create a new routine using this command. Your comment will be manually reviewed and approved by Tristan in less than a week. The tap Pair a New Device. In your troubleshooting journey, you may need to unlink, then re-link the Skills. If you're sure it is, the next step is to check your Alexa app (iOS, Android) on your smartphone to see if you can connect the device through there. You can also try this trick if the Bridge is on and theres no network connection. Echo Device Can't Connect to Wi-Fi During Setup. Sometimes updates can solve common issues. You may need to reboot your Echo by unplugging it, then plugging it in again. rev2023.4.17.43393. Sorry to hear that Jan. Alexa sometimes seems like it has a mind of its own! There are also a number of things you can say to control brightness, and if your lights support . To do this, say "Alexa, check for software updates." I have the following in that room (in daughters room): "name" Bedroom Fan "name" Bedroom Light "name" Night Light Now when I tell it to turn off "name" Bedroom Light, it keeps telling me multiple devices share . Open the app and select the More button and then Skills & Games. Use another device to test the internet to determine if your router is the source of the problem. Check to see if you have a kitchen group. 1 Answer. Echos typically use Wi-Fi to connect all of your devices together. go into settings. Second, only one Fire TV can be controlled per Echo. Learn more about Stack Overflow the company, and our products. This might confuse Alexa. Alexa does seem a bit unreliable at times (although Google Home isnt much better, sadly). If you have a group, a light, and a echo device all named kitchen). Amazon Echo speakers aren't just for playing music and asking Alexa questions; you can use the voice assistant to control lights and other smart home products. Possible to assign a default "light" to a given Echo device? 672southmain: Change your address, Digital & Device Forum Tap the + at the top right of the screen, then tap Add Device. Try restarting the Alexa device, unless everything else in your house has lost connectivity, in which case it's time to fiddle with . Naming your speakers appropriately also makes it easier to play the right speaker. Even Dingle-berry works, or Aardvark. You also may not be saying the name clear enough for Alexa to hear you. After completing the prompts, Alexa will be able to better understand and recognize your voice. The best answers are voted up and rise to the top, Not the answer you're looking for? Scroll down and tap Display, then scroll down to the brightness adjuster. Once youve finished, youll have everything working properly again. Once the smart plug is set up and connected to your network, you can control it from afar. Thank you. Try loading a site on your phone and see if you have slow loading times. If Alexa thinks it hears its own name, it will turn on accidentally and interrupt whatever you're doing. Disability Customer Support Clinic Customer Service Best Sellers Amazon Basics New Releases Prime Today's Deals Music Books Registry Fashion Amazon Home One Medical Gift Cards Pharmacy Toys & Games Sell Coupons Automotive Computers Find a Gift Beauty & Personal Care Video Games Home . Choose the kind of device you're adding, such as a light, plug, or switch. I can only turn this light on and off but cannot change settings. Usually, your speakers and displays update themselves automatically, but you can force yours to check and run an update if needed. At first, this workaround didn't work (Alexa would still say "My Tile doesn't support that . Check your internet connection. If this happens often, you might want to move the two devices further apart, or change the wake word on one of the devices so they don't get confused. Ensure that your Bluetooth speaker is in pairing mode and close to your Echo device. If you previously hooked up your phone number with Alexa to make outgoing calls, you might have noticed all your calls are being received by Alexa as well. I've always had better luck using 1-word names (ex. Turned off remote control for all devices . To do so, swipe down on your Show and select Settings. and independent advice on what to buy. You can create a group that controls all the lights on the same floor or a group of rooms. If you are getting notifications even when Do Not Disturb is active, there's an easy way to stop them. If not, maybe try heading over to Alexa.amazon.com in a web browser.

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