Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. Pay by Voice - Allows you to quickly pay rent by searching 'Pay My Rent' from Spotlight Search and linking directly to the make payment screen in the app. Learn More HI, HOW ARE YOU PROJECT The customer portal system introduces a number of marketing and communication tools a Manager can utilise such as the Community Wall, Events, Community Notices and a notification system for special deals and promotions from local businesses. Save time and manage your properties with flexibility. Documents can be shared based on the above permissions. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Googles behalf. "- westerberg123, "Life is a lot easier with everything in one place. You can even add emergency contact information to!!! Your email address will be your username. Every community handles resident communication independently, but a good place to start is the MAA site and the Resident Login portal. We will respect our residents and treat them with dignity, kindness, and gratitude. Board members can also publish documents such as draft budgets and only make these available for viewing by other board members. Various UI enhancements. Added Alerts for Missing and Expired Insurance Policies (where applicable). Fixes for known issues. The developer, Entrata, Inc., indicated that the apps privacy practices may include handling of data as described below. There was an error occured while trying to login! Easily access the industrys most accurate and reliable rent and occupancy data. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Our services have been used by over 3,000,000 residents, guests, parking enforcers and property management professionals nationwide. ActiveBuilding and Community Rewards now work together to help communities motivate profitable resident behavior with reward points. Resources, Empower residents to monitor and earn points right from ActiveBuilding, Gamification that encourages camaraderie and competition, Resident-generated content that increases prospect appeal, Self-service rewards management that streamlines virtual Reward Card distribution and redemption, Review platform thats #1 for reviews per property, with the highest online reputation score (4.31) of all review sites, Amenity, parking, storage, and rentable items reservations, Manage and monetize amenity, parking, storage, rentable item and event reservations, Control amenity occupancy, guest attendance, available hours and staff approvals, Offer residents the convenience of adding amenity charges to their monthly bill right from the app, Drive up to $32 per unit/year in savings from reduced claims and help increase resident compliance with eRenterPlan renters insurance integration, Fully integrated, in-app renewals, including offer selection and electronic document signing. Some of these tools can be an additional income stream for the community or the manager. One-Tap Pay - Pay rent with a single tap right from your smartphone. Proven to outperform the market 2-5% in every market cycle. 2023 MetCap Living, all rights reserved. They can even pay via a secure credit card gateway. The difference between this portal system and so many competing systems is one key factor it seamlessly and effortlessly integrates to the building's core management and accounting software. Our standard model includes excellent appliances and lighting. Everyone is notified via e-mail and the posts appear on the Community Wall. Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: The Community Resident Portal is available to you 24 hours a day, allowing you to get the latest information about your account, even after hours. Check your account balances/reported violations. Aquarium tanks over 50 gallons are prohibited. We believe our residents deserve a high level of service. Eliminate data entry Login to your MyActsLife Portal Customer Account. Reach out and let us know how we can help you. I appreciate that because sometimes my paychecks dont always land on the first. Your community can choose from our free template to a multi-page template with additional.. If you are using a screen reader and are having problems using this website, please call 844-397-3567 for assistance. If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. The manager can configure some requests, such as common area requests, to be directly dispatched to outside contractors. Copyright 2023 Inspire Communities, Inc. All Rights Reserved, Make a one-time payment using a credit card or any United States bank account, Schedule convenient recurring payments using any United States bank account. Request is reviewed by community management & you will be notified of their decision within 5 business days. Residents can review electronic documents right in ResidentPortal. Comments can be made against requests requests and every time there is a comment or update, both the Manager and the customer are notified via email. We will get back with you shortly. Any enquiries about a transaction can be lodged to the manager directly from the portal and these enquires can then be tracked by the customer to completion. We are pleased to bring you this convenient way to manage your account. The Community Wall is the new social hub for your community. Apartment owners can view a live customer account. It couldn't be better! The information generated by the Cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Communities provides innovative, affordable manufactured home communities and a culture that continues to say YES! ActiveBuilding helps on-site staff stay focused on delivering higher-value tasks by making self-service easy for residents, including: Tap into revenue sources beyond rent with a powerful eCommerce platform that eliminates friction for reservations, rentals, policies and more: Through the ActiveBuilding mobile app, residents can stay connected and informed in real time, all via the channel they prefer. "- Machelle York. The difference between this portal system and so many competing systems is one key.. We use cookies and services to understand how you use our site and to improve your experience. Come see why residents love ResidentPortal. Launch a points-based loyalty rewards program for your communities and drive a new level of results for your portfolio. Empower them with: Make lease renewals easy and increase take rates by allowing residents to respond to time-sensitive, in-app offers with incentives and upgrades: Streamline processes, eliminate duplicate data entry and simplify reporting with bi-directional integrations to major property management systems for resident data, payments and maintenance requests. Simply enter your zip code, account number or email associated with your account to get started. If your portal is integrated to the Strataware management and accounting system, portal users are automatically managed via the Address Book. After Hours Emergency 1-866-511-0536 or 416-340-0536. Makes everything simple and easy. Gain access to your resident directory. Welcome the new social hub for your community. You can now access information about your property on supported iPhone and Android devices. Google Analytics uses Cookies. Email Password Show Log In These roles are automatically managed from the management software. Love it so far. Here managers, board members, owners and tenants can communicate and collaborate in a secure and private forum. Announcements, Documents, Links, Directories. At American Campus Communities, it's our passion to support students in their academic journeys. Pet Policy: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. In some jurisdictions it also comes standard with our credit card gateway. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below . Track and manage all resident transactions with a platform that integrates seamlessly with your property management software. This app may share these data types with third parties, App activity and App info and performance. Finding all the details of your community has never been easier! report concerns about unit repairs to. Excellent customer service is not even just a skill, it is a gift. Version 5.4.1 - . User Login. If you are not already signed up, click on the Register Now button. We will create communities where neighbors become friends and memories are made. The Manager of your community can send details of special deals and promotions.. We seek opportunities to partner with our residents to provide clean and attractive communities and to maintain high community appearance standards. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability. The details of the special deal can be published on your public web site so public visitors can view it. The Manager has access to a number of Admin tools and customisable features that makes the operation and management of the portal so easy. These are all integrated to the Address Book and can be sent for one, some or all buildings with just one click. Add/Delete Recurring Payments - Easily. The Directory feature includes an integration to Google Maps that shows the location of the business and its proximity to the community and other essential services. I find it easier to put in a request with the office via a phone call or dropping in. The portal system can operate independently of Strataware or be integrated to your current property management system such as Yardi, Oracle, SAP, Quickbooks and many more. Contact Property: Contact your property directly from the app. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. Owners can see only their own statement of account. Email. My Community VIP combined with our parking enforcement and guest parking management solutions deliver the best in parking management services. View your statement, make payments, and submit maintenance service requests anytime, anywhere from your cell phone, tablet, or computer! And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. Log into the resident portal to submit a ticket or call our 24/7 service hotline. Cortland will apply the same community guidelines and policies to all residents and therefore, cannot provide or require one set of rules for certain residents and another set of rules for other residents, unless in the event of reasonable accommodation. Include a picture of the problem by accessing your phone's camera right from the app. Every time a request is made, a unique ticket number is generated. How-to-videos on navigating the ResidentPortal app, Contact us section going directly to Entrata's ResidentPortal team. Opt-In to text messages from our leasing team, Save Time -- Tell Us What You're Looking For. Honestly, its super easy to use for making payments on my rent. If you dont already have an account, follow these steps. Im glad my complex utilizes this app. The portal system is integrated to a world-leading SMS gateway that enables managers to send SMS messages to owners, tenants and board members for one or more buildings. Services have been used by over 3,000,000 residents, guests, parking enforcers property! These steps that makes the operation and management of the special deal can be on... Phone call or dropping in seamless integration to your property management professionals nationwide is notified via e-mail and resident... Management and accounting system, portal users are automatically managed via the Address Book and managing resident transactions with platform... Via the Address Book, click on the Register now button unique ticket number is generated all integrated to Address. 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