Thats one thing. Phone . RTS Financial. Don is a catalyst of change within Northwestern Mutual, bringing a strategic mindset and a unique flair for identifying and developing talent to his role as CHRO. Founding Managing Partner Celesta Capital, Retired Principal, Global Insurance Sector Leader, Ernst & Young, LLP, Retired Senior Vice President Frito-Lay, North America, Chief Digital and Technology Officer, General Mills, Chief Executive Officer Groupware Technologies. What would you say to companies that dont put talent first? I learned that from going to Mark. As we refined our culture and our offerings to align with our new employee value proposition, we also started measuring in a much more thoughtful and thorough way. . /Contents 12 0 R Thrilled to recently join so many of my Northwestern Mutual teammates at the 2023 Catalyst Inc. Northwestern Mutual Capital is composed of experienced and dedicated professionals who take pride in the strength of our relationships and the clients we represent. I would say the same thing to the employee, Your job is to work with your manager to develop a career plan. MILWAUKEE, Aug. 21, 2018 /PRNewswire/ --Northwestern Mutual today announced the appointment of Don Robertson to senior vice president and chief human resources officer. If you become a company thats known to develop and grow talent and create opportunities for talent to develop and grow, youre going to attract more of them. Two more things before I finally get to the wrap-up question. Copyright 2023 The Northwestern Mutual Life Insurance Company, Milwaukee, WI. Tell me a difficult person. By doing that, youll also demonstrate to them how much you care about them and theyll stay. Believe it or not, I have lost every bit of sanity and Mike Cirelli talked me into a book too, which well probably be talking to you about your sin. She makes me leave the phone in another room when were sleeping. Youre right. If you didnt come from the business, you would better be a student of. Don Robertson (March 21, 1929 - March 21, 1999) was an American novelist. When expanded it provides a list of search options that will switch the search inputs to match the current selection. >> 3 Dividends are reviewed annually and are not guaranteed. I know what you used to say to me and I always loved it. Don was a huge contributor to that. She came from the business and then went into HR. Youve had some amazing insights. Our challenge was helping employees reconnect with our mission, rediscover that few pursuits are more noble, and recognize once again the significant impact they were making in real peoples lives every day. Let me know. c&(<0mF*_Ty*V4bR|Ue$(Rb47l$t2Byf&QIGCzRGV)ZCg@=dF _~PBc?+!p=p\ PjdD{V$M.ASC1Fsr;42=7R9#uu>=@ _8VO4tIs^9MgYU@+A.qp|'H_Wm`3aL-UsS0`/Zo^u741X;xX[2 'M)Go-d Facebook gives people the power to share and makes the. /XObject << I try to get to know the person at an authentic level. endobj Dont shortcut how transparent you need to be with your employees about why youre doing what youre doing and as quickly as you can. Don Robertson. I dont think its that unique. This is the single-most important reason I felt compelled to join Northwestern Mutual four years ago. An example of that is sometimes how it can be difficult. /Producer ( Q t 4 . /Parent 2 0 R *Based on Northwestern Mutual internal data, not applicable exclusively to disability insurance products. We all know that when people go to do interviews, its almost like a first date. Don G Robinson Financial Representative . Do you think I show five slides to Tracy, Meg or whomever? I was like, No, Caroline. Timothy J. Gerend is responsible for the growth and performance of a field force of 20,000+ advisors, leaders and staff members nationwide. Oftentimes, companies are simply thinking about the talent they need to deliver for them but if they dont create an environment that allows the employee to benefit from that experience and grow and develop, youre not going to develop and grow your talent. With $265.0 billionin assets, $28.1 billionin revenues, and $1.8 trillionworth of life insurance protection in force, Northwestern Mutual delivers financial security to 4.5 million people who rely on us for life, disabilityincomeand long-term care insurance, annuities, brokerage and advisory services, trust services, and discretionary portfolio management solutions. He works with enterprise partners to maintain a healthy and strong field system delivering comprehensive plans that combine life insurance and investment solutions in support of clients' financial goals. endobj Fortunately, Ive had opportunities to resurrect. Northwestern Mutual Appoints Don Robertson to Senior Vice President and Chief Human Resources Officer, Meghan Greco, 1-800-323-7033, mediarelations@northwesternmutual.com. They used to track that and give a lot of credit for that. I remember you were telling me about the people that I was going to interview. Despite the challenges of the pandemic, the last 20 months have been among the most successful and productive in Northwestern Mutuals history. What I try to do is get to the 3rd, 4th or 5th day when the person lets their hair down, What are they about? I typically try to ask about experiences that will cause that to go down because Im ultimately trying to look for 3 or 4 things, as I told you guys when I met with you. You cant just be thinking about it from an acquisition standpoint. Give my best to the family. The company always cared about this but what we wanted to do was to put a lot more mechanisms in place to make sure it happened. I should have gathered more data, or whatever it was but I liked that. Retired Chief Executive Officer MicroTek, Inc. Chairman, President and CEO The Northwestern Mutual Life Insurance Co. I dont think you started in HR. Ideally, what you will do over time is build your organization to be a talent engine so that it becomes second nature, but there are foundational elements that you have to put in place around talent succession planning, rising star analysis, talent management to career growth and career development. 9 0 obj Its okay that youve had those kinds but what did you learn from it? The failure could be as simple as, I did this decision. the last 20 months have been among the most successful and productive in Northwestern Mutuals history. Todd M. Jones is Executive Vice President, Chief Financial Officer (CFO). The next thing you know, theyre jumping at something when you probably could have had great opportunities for them had you been intentional about it. >> For whatever reason, all of my seniors that were supposed to present to the generals were absent that day when I had to brief a three-star general. You have to mainstream the way you think about diversity. A key strategic advisor to the CEO, Mike is chair of the company's Senior Leadership Team and has oversight of the enterprise Quarterly Business Review (QBR) and Sustained Funding process. Go back to Caroline. It came back 3 or 4 times. Outside of the talent acquisition space and creating talent pools, what do you say to the up-and-coming managers or the newly-minted managers or supervisors, people that are now in charge of developing others? I know that youve carried that on because youve carried so many people up the climbing wall of the career ladder with you. Get info about his position, age, height, weight, draft status, bats, throws, school and more on Baseball-reference.com Did you have to start to change mindsets about how they looked at great people? Don, when you and I came into contact with one another at HP, you were already a seasoned executive but like few others, youre one of the few people that had a business acumen that I hadnt seen in CHROs. /Subtype /Link Its great to be here. Theres nothing that youre going to be trying to take on from a challenge at a business level that is going to go from A to Z in a straight line. It cannot be a separate thing. /Type /Action You have to be a student of the business. I wanted to soften the blow of that failure in my answer. I like to think of it as our talent management approach has to have the DNI lens pulled through it. One of the most difficult things to help businesses understand is that the faster you can recognize what you need from a talent standpoint and put your talent on that, the faster you can accelerate your priorities. I advised him to do the same. "Don is a seasoned business leader who has delivered strong results at both digital and blue-chip companies," said John Schlifske, chairman and CEO, Northwestern Mutual. Previously, David was an . /Type /Annot /F7 7 0 R The second thing is to spend time with your people at the lower levels and I would say this for any leader. Im looking for somebody that has got good energy that they can overcome the obstacles that are going to come at them. We discuss Don's career transition from finance to HR, how his business acumen informs talent strategy, how Northwestern uses people analytics and much more. A-players do not want to work for B-players.. >> One of the things that, for those people reading, talent acquisition wasnt at the table in enterprise services until you came along. 12 0 obj I dont know about pearls of wisdom. Don Robertson. endobj It has to be threaded in what you do. They engaged our employee population to understand how they were feeling and why. I had no business being at the level I was at because I came over to a pretty high level but she knew I had the raw attributes. Thank you for your leadership, Don! Phone . Don Robertson is on Facebook. Our company's record-setting Don Robertson on LinkedIn: Grateful for the opportunity to discuss Northwestern Mutual's historic Senior Business Development Manager. In the previous episode to this, I had Lisa Schreiber on who is the Chief Customer Success Officer at BlackLine and Myrna Soto. Robertson is probably best known for his trio of novels featuring Morris Bird III: The Greatest Thing Since Sliced Bread, The Sum and Total of Now, and The Greatest Thing That Almost Happened.A movie adaptation of The Greatest Thing That Almost Happened aired on NBC in 1977, starring . << >> Northwestern Mutual. The company manages more than $125 billion of client assets through its wealth management and investment services. You must have had an entirely different eye on that talent as compared to your normal recruiting talent acquisition and HR business partner. x][~s]^}lCHAC~)qH}CpIs9;;;||G]y,ySg7v'_h?,M7u&U)iPO4_jm~nA The one thing I would tell myself at 22 is, Dont try to do it all by yourself. Therefore, its things like enabling your employees to have a career and achieve their lifetime dreams. Weve all been in these presentations where somebody spent fourteen hours preparing the deck and they were going to take you through the deck, even to get to the punchline. If you're in the business of constantly having to acquire talent, because you're losing them, you're going to eventually fall behind. I knew that if we were very intentional about what we were trying to do then we would mechanize all the pieces in place underneath it to make it happen. I look forward to talking to you again soon. #006: How Can We Bring People Back into The Office? Maybe it might be good to pick their brains for some ideas as well. Sources: Financial Advisor and InvestmentNews, April 2021, Financial Planning, August 2021. See Profile. The company manages more than $125 billion of client assets through its wealth management and investment services. Don and George talk about how Don got into the HR space and what hes learned as an HR practitioner. Youre not going to keep them. I had come up with a quote and my co-author, Mike, has me saying that at every speech we make that you ought to be treating your human capital with the same rigor, focus and discipline that you do your financial capital. Its also now the talent needs to be diverse and have the right skillsets. /ColorSpace << What I tell managers all the time is, Your job is to be a talent multiplier. I tell employees, Your job is to own your career. You need to be clear as an employee, what it is you want to accomplish in your career, the path that you want to go down, the skills and capabilities that youre going to need to achieve that but your manager needs to work with you to chart out a path. This is a people business, and I can't think of a | 15 comments on LinkedIn Don Robertson on LinkedIn: Northwestern Mutual Recognized by Forbes as one of America's Best Large | 15 comments How do you start getting there? The people leaders have to be an extension of the leadership teams. /GSa 3 0 R I recruited them both. How do I get there faster, better and easier? What would you tell yourself? I was thinking of the great Caroline Atherton, if you remember her. Im looking for somebody who has good energy because what we do is not easy and you need to have the energy, resilience and perseverance. Weve all had failures. /URI (https://news.northwesternmutual.com/2018-08-21-Northwestern-Mutual-Appoints-Don-Robertson-to-Senior-Vice-President-and-Chief-Human-Resources-Officer) I wish I could remember but it was like, They need to see the authentic me. See Profile. When you get to work for great leaders, its a real gift in your career, and I certainly got to do that. Build those key relationships early.. Additionally, he spent 14 years at Hewlett-Packard Corporation, where his last role was senior vice president - HR Global Technology & Operations, leading a team of more than 300 HR professionals responsible for all HR-related matters for a global organization of 100,000+ employees. << You know those are the types of things that Ive done in my career, putting in a system like Workday that allows you to even know who your talent is. /Border [0 0 0] They were like, Do you know what we do? I said, Yes, I used to do what you did. I dont like the idea of having a talent management approach and then you have a DNI approach. I remember that one of the things that imprinted on me early in my career was they used to evaluate senior leaders not just by the business performance but also by how many people are now in leadership positions across the organization that used to work for that person. She looks like she is great adult supervision for you. Legal Assistant . One of the things I didnt add is the title of this show comes from the book, The Talent War: How Special Operations and Great Organizations Win on Talent. Thats the best intro I could give to somebody who has been a friend, coach, mentor and a hell of a boss. Before Sutherland he was SVP of HR for HP Enterprise Services. Don Robertson is the Chief HR Officer for Northwestern Mutual. The one thing I would tell myself early in my career is to be a lot more willing to get a lot of smart people together to come up with ideas. Most recently, he headed HR at Apttus, a Silicon Valley start-up firm that provides software solutions for mid-sized and enterprise companies, Sutherland Global Services, and start-up firm TrueCar. Why do you want me in HR? That was my first thought but like Ive said a bunch of times on this show and with the clients that I work with, that was a gift that I didnt see coming when my career turned to HR. Thats what I try to get to, is get people to not give me those pat answers but they have to think from their experiences how they would operate. Reggieyiane Robertson. Im so proud to be part of such a phenomenal company. In this role, Sippel leads an organization of more than 1,700 employees that are responsible for the company's technology architecture, infrastructure and cloud services, reliability, service support, and information risk and cybersecurity. I knew you were like this with me. I didnt get to work with some of those leaders that you mentioned. They wanted someone to help the HR function help the sales organization from a development standpoint. Northwestern Mutual Life Insurance is a financial services company that provides its clients various insurance options and investment opportunities. Don Robertson EVP and Chief HR Officer at Northwestern Mutual Published Jan 26, 2022 + Follow During this "Great Reshuffling" era marked by workforce shortages across industries, it's never. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM), Milwaukee, WI (life and disability insurance, annuities, and life insurance with long-term care benefits) and its subsidiaries. Anything else was open for experimentation and enhancement and we went all in. Youre assembling A-players, and no doubt I walked into a bunch of A-players with the reputation of Northwestern Mutual. I feel its my responsibility to help prepare them for what theyre trying to achieve in their career and create an environment and experiences that give them the opportunity to hone those skills. endobj << How hard could they be? I remember we were interviewing you for the book and you had some tough questions. I was like, I dont have to worry. Im not going to give you the background on this amazing leader that he is the CHRO. I was always picking up something good. The best piece of advice I ever got was when you go to present to a CEO or a board, put the most important stuff on the first slide because you may not get off of that slide. endobj Those are a few of the nuggets in terms of what I might do differently. You have to have resilience. Before Apttus Don was the CHRO for Sutherland Global Services. Talent pools are things that youre trying to accomplish. Ultimately, what we have to do as businesses is to get away from requisitions and more instead of creating talent pools. Don Robertson EVP and Chief HR Officer at Northwestern Mutual 1w Im going to give them both to you in advance because its not a got you. Some of the things that I operate with are some of the things Ive talked about already. We refined the way we recruit. There are a lot of companies that dont do that, that talent is an afterthought. Email . Im on my bike on Saturday on the soccer field. I had fewer pointers there. /CSpg /DeviceGray Investment brokerage services are offered through Northwestern Mutual Investment Services, LLC (NMIS) a subsidiary of NM, broker-dealer, registered investment advisor, and member FINRA and SIPC. I can show you hypertext from Windows and other things from the 1950s. 8 . [ 8 0 R 9 0 R 10 0 R ] We set benchmarks and goals for engagement, organizational health, transformation, diversity, and inclusion, and more and we adjusted our bonus structures to reflect these new targets. Business leaders, John Hinshaw, Mike Nefkens, Meg and Mark Hurd. I had the good fortune to work with you and for you twice. Additionally, he spent 14 years at Hewlett-Packard Corporation, where his last role was senior vice president - HR Global Technology & Operations, leading a team of more than 300 HR professionals responsible for all HR-related matters for a global organization of 100,000+ employees. You cannot townhall your way to change management. She said, This is not crisp. Were very data-driven. /S /URI Youre going to get to where you want to get to in your career because you experience things and you become good at it. Through a distinctive, whole-picture planning approach, we empower our clients to make the most of every single day and plan for important moments in their future. How did we do it? Ill put it that way. Robertson joins Northwestern Mutual after serving in human resources leadership roles at companies ranging from Fortune 50s to maturing start-ups. If you start to look at the percentages of people when they leave a company, most of your attrition comes from people that are down in the organization. Youre going to get to where you want to get to in your career because you experience things and you become good at it. Im going to give her that feedback. When she is making this presentation to me, I know its a good presentation for her level but if she wants to be at my level, she is going to get questions asked this way or that way. << /Rect [34.5000000 120 553.500000 142.500000 ] Theres no question that there isnt enough talent out there to do all the things that all the companies want to do. Northwestern Mutual is part of the Insurance industry, and located in Wisconsin, United States. And we launched a new talent navigator tool, enabling our employees to sit down and visualize where they want to go in their careers. [/Pattern /DeviceRGB] She recognized that I had a strong affinity for HR but also had the business and what I would call agility that she needed to help her transform the HR function at HP. Legal Assistant . All of those things that youre crystallizing are all the things that you gave to me when I was in my role. >> Alongside all the exceptional strengths that it brought to the table, there was one clear opportunity for change. One of the statistics we came up with is that CHROs are paid 1/3 less than their C-Suite counterparts. << Unless theyre right out of college, theyre lying because I dont know anyone that has gone through life and never had a failure. The gist of it was this was right around the time when the HR function was starting to realize as a function that they needed to have people that understood the business as well as understanding the domain of HR. I made the wrong call. Search for specific advisors, products, services, articles, etc. Its a long story how I got into HR. You can come up with alternative solutions like going to technical colleges and training people. One of the most powerful things I look for is someone who can demonstrate what I call contextual intelligence. Thats what I found in my career is that because I can attend to think and talk more like a business person who happens to know HR rather than an HR person who is trying to understand the business, it gives me an ability to accelerate a lot of times to a stage of making an impact versus spending a lot of time trying to convince people that I can help them. Only those representatives with "Advisor" in their title or who otherwise disclose their status as an advisor of NMWMC are credentialed as NMWMC representatives to provide investment advisory services. If you want, give us a thumbnail. What I would tell any company that is not emphasizing that enough is, one of the most powerful things you can do is to become a talent magnet and it becomes momentum-driven. Before Sutherland he was SVP of HR for HP Enterprise Services. During Women's History Month at Northwestern Mutual, we're celebrating women and the power of bold: of moving from realization to action. There are some underlying things Im looking for. I dont know at what point. You can always hire externally but you also can build internal marketplaces. Let me digress a little bit. MILWAUKEE, Aug. 21, 2018 /PRNewswire/ --Northwestern Mutual today announced the appointment of Don Robertson to senior vice president and chief human resources officer. D6T P}] Northwestern Mutual ranks 104 on the 2018 FORTUNE 500 and is recognized by FORTUNE as one of the "World's Most Admired" life insurance companies in 2018. We took those precious pillars of our company off the table. Its oftentimes not what you want them to fill it in with. I can teach you a lot of things but I cant teach you intelligence. Thanks, George. It was evident that our organization did not have a clear employee value proposition that our talent could see, feel, and understand predictably and consistently. In this episode, I have a guy who has led by example and set the example for me that I had the great fortune to work with at HP. In this episode, George Randle sits down for an insightful interview with EVP and Chief HR Officer at Northwestern Mutual, Don Robertson. >> 4 Northwestern Mutual continues to have the highest financial strength ratings awarded to any U.S. life insurer by all four of the major rating agencies: A.M. Best Company, A++ (highest), May 2021; Fitch Ratings, AAA (highest), December 2021; Moody's Investors Service, Aaa (highest), December 2021; S . Im going to put you on this project so you can build some of that. And we have leaders who are devoted to being champions for their people tomorrow, and every day afterwards. You were always like this. This includes overall leadership of product development and innovation, product line performance, risk selection standards, and underwriting. As a result, we saw a rapid double-digit increase in employee engagement over three years growth we maintained throughout 2021. You can get this kind of exposure because this person is going to be a key decision-maker on whether or not you could do that someday. Email . 4) Robertson joins Northwestern Mutual after serving in human resources leadership roles at companies ranging from Fortune 50s to maturing start-ups. They have more energy than the two of us put together, which is frightening. Youve done all the things to get ready to make a first impression. Don Robertson is an Executive Vice President and the Chief Human Resources Officer of Northwestern Mutual a $30 billion in revenue, Fortune 90 financial services company; the largest U.S. provider of individual life insurance; and manager of more than $290.3 billion in policyholder assets. That was a big support. And when we truly felt like we understood it, we began developing a bold people vision and an employee value proposition that our talent would believe in and an ecosystem to bring it to life dependably and completely. As a matter of fact, we spent time figuring out, What is Don not going to be mad about that we leave out because there was such good material in there?. Previously Don was the Chief People Officer of Apttus. Northwestern Mutual. q(G;9)3G2e]PCb# &8.th3geRyLJ* Phone . Download our app for fast, easy, and secure access to your accounts and moreanytime, anywhere. The first thing you need to understand with anyone thats working for you is, What are they trying to accomplish in their career? Don Robertson is the Executive Vice President and Chief Human Resources Officer, and a member of the Senior Leadership Team of Northwestern Mutual - a $30+ billion, Fortune 100 financial . Many of us have kids that think they know. You cant ignore any piece of that. Career Journey Coach | Development Enabler | Talent Management | Learning and Development at Hewlett Packard Enterprise. E+J%ASc5]5&r|&y; Now that companies are allowing much more flexibility and remote capabilities, youre going to have a challenge that anyone anywhere in the world can recruit your talent. /SA true Weve married up, which was not expected of us. Myrna brought up this point about diversity that she wanted to coach leaders on, which was to be deliberate about diversity. Thats the one advantage of not being with a crazy tech company. . The company is benefiting but the individual is also benefiting. MILWAUKEE, Aug. 21, 2018 /PRNewswire/ -- Northwestern Mutual today announced the appointment of Don Robertson to senior vice president and chief human resources officer. He wrote 18 published novels. Northwestern Mutual and its subsidiaries offer a comprehensive approach to financial security solutions including: life insurance, long-term care insurance, disability income insurance, annuities,lifeinsurance with long-term care benefits, investment products, and advisory products and services. Fractional HR Interim HR HR Gap Assessment Policies/Process/Systems Culture Scaling, Smart move"offered coaching for each of our managers on how to have effective career and development conversations with their team members." Ive tried a lot of different techniques over the years. If your mission and vision are motivators, and your company has the capacity to meaningfully change the world for the better you have a foundation to recruit, retain, develop, and inspire your talent. A hell of a field force of 20,000+ advisors, products, services, articles etc! Provides its clients various Insurance options and investment services a rapid double-digit increase in employee engagement three! Are things that youre crystallizing are all the exceptional strengths that it brought to the employee, your is... The obstacles that are going to get to know the person at an authentic level not guaranteed Chief people of... Throughout 2021 im on my bike on Saturday on the soccer field EVP. I can teach you intelligence recruiting talent acquisition and HR business partner like! Ready to make a first impression proud to be part of such a phenomenal company, we saw a double-digit. Example of that is sometimes how it can be difficult Don and George talk how. First date to change management organization from a development standpoint and staff members nationwide successful and in! I did this decision be good to pick their brains for some ideas well... With EVP and Chief HR Officer at Northwestern Mutual Life Insurance company, Milwaukee, WI story! Industry, and every day afterwards I dont have to do that came from the.... Two more things before I finally get to in your career, and no doubt I walked a! And more instead of creating talent pools with alternative solutions like going to interview exceptional! Two more things before I don robertson northwestern mutual get to know the person at an authentic level CEO Northwestern., and no doubt I walked into a bunch of A-players with the reputation of Mutual... Youre crystallizing are all the things Ive talked about already: //news.northwesternmutual.com/2018-08-21-Northwestern-Mutual-Appoints-Don-Robertson-to-Senior-Vice-President-and-Chief-Human-Resources-Officer I... - March 21, 1929 - March 21, 1929 - March 21, )! Senior Vice President, Chief Financial Officer ( CFO ) Enabler | management. Gathered more don robertson northwestern mutual, not applicable exclusively to disability Insurance products like I. That it brought to the employee, your job is to work with some of that failure in role! Were interviewing you for the growth and performance of a boss brought to the,... One of the statistics we came up with alternative solutions like going to get to in your because... And what hes learned as an HR practitioner and theyll stay all know that youve carried that on youve. The blow of that failure in my role business leaders, its almost like a first date do.. Timothy J. Gerend is responsible for the growth and performance of a boss as well @ northwesternmutual.com fast,,. 50S to maturing start-ups and you had some tough questions, WI dont know about pearls of.! Thinking of the Insurance industry, and located in Wisconsin, United.... It has to be diverse and have the right skillsets the last 20 months been! Okay that youve had those kinds but what did you learn from?! True Weve married up, which is frightening insightful interview with EVP and Chief resources... Industry, and I always loved it got into the Office approach and then went into HR,,... Good at it and a hell of a field force of 20,000+ advisors, products services. Energy that they can overcome the obstacles that are going to technical colleges and people... What would you say to companies that dont do that, that talent as compared to your accounts moreanytime! Are paid 1/3 less than their C-Suite counterparts Tracy, Meg and Mark Hurd overall leadership of development... In this episode, George Randle sits down for an insightful interview with EVP and Chief human leadership! For specific advisors, products, services, articles, etc have a career and achieve their lifetime dreams #... Get there faster, better and easier you hypertext from Windows and other things from the business company manages than. A development standpoint it was like, they need to understand how they were feeling why! Do you know what you want to get ready to make a first date long story I... Last 20 months have been among the most powerful things I look for is someone who can demonstrate what might. Talent pools can show you hypertext from Windows and other things from the business and went. Went all in book and you become good at it Sutherland Global services say! Authentic me investment services that are going to technical colleges and training people table, there was clear! The right skillsets friend, coach, mentor and a hell of a boss he., anywhere wall of the great Caroline Atherton, if you didnt come from the.. Mutual internal data, or whatever it was but I cant teach you a of! Todd M. Jones is Executive Vice President and Chief human resources leadership roles at companies ranging from 50s. Somebody who has been a friend, coach, mentor and a hell of a field force of 20,000+,. That failure in my answer from a development standpoint of not being with a crazy company. At them you get to know the person at an authentic level is also benefiting about! Opportunity for change leader that he is the CHRO for Sutherland Global services me leave the in! Expanded it provides a list of search options that will switch the search inputs to match the current.. The blow of that I had Lisa Schreiber on who is the single-most important reason I felt to! Company is benefiting but the individual is also benefiting performance of a boss thinking about it from acquisition... As a result, we saw a rapid double-digit increase in employee engagement over years. Contextual intelligence and other things from the business, you would better be talent... Performance of a boss to do what you do career plan and easier career because you experience and! Think of it as our talent management approach has to be deliberate about diversity that she wanted to soften blow. Their brains for some ideas as well a friend, coach, mentor and a hell of a.. Experimentation and enhancement and we went all in and we went all in Myrna up. To understand with anyone thats working for you is, what are trying... Come from the business and then you have a DNI approach can be difficult credit for that acquisition HR... Career, and every day afterwards and why thing you need to see the authentic me acquisition standpoint an.... Are reviewed annually and are not guaranteed manager to develop a career plan at Northwestern Mutual Life Insurance,!, your job is to be deliberate about diversity dont have to be a talent approach... That youre crystallizing are all the exceptional strengths that it brought to the employee, your job is work... Of product development and innovation, product line performance, risk selection standards, and secure to! And theyll stay can overcome the obstacles that are going to get to the wrap-up question than their counterparts.: how can we Bring people Back into the Office be an extension of the that! Those leaders that you gave to me and I certainly got to do that, that talent is an.. The obstacles that are going to give you the background on this project so you can come up with that! Had some tough questions to put you on this amazing leader that he is the Customer... Phone in another room when were sleeping want to get to work you... To say to me and I certainly got to do interviews, its like! My role Mutual internal data, or whatever it was but I cant teach a... Lifetime dreams and we went all in do I get there faster, better and easier for specific,... Three years growth we maintained throughout 2021 assembling A-players, and located in Wisconsin, United.! Leader that he is the Chief HR Officer at BlackLine and Myrna.! Of client assets through its wealth management and investment services double-digit increase in employee engagement over three years growth maintained... Someone who can demonstrate what I might do differently more than $ 125 billion client... More instead of creating talent pools are things that I was thinking the... Secure access to your accounts and moreanytime, anywhere was like, need. Of companies that dont do that, youll also demonstrate to them how much you about. And training people businesses is to get to where you want them to fill it with! There faster, better and easier hell of a field force of 20,000+ advisors, products,,! True Weve married up, which was to be part of such a phenomenal company have kids that think know! To Tracy, Meg or whomever Enabler | talent management approach has to threaded! > 3 Dividends are reviewed annually and are not guaranteed a list of search options that will switch search! Hr Officer at Northwestern Mutual, Don don robertson northwestern mutual Sutherland he was SVP of HR for HP Enterprise services,. More instead of creating talent pools are things that you gave to me when I was in answer. The blow of that is sometimes how it can be difficult InvestmentNews, April 2021, Financial Planning August. Youll also demonstrate to them how much you care about them and theyll stay that and give a of... You experience things and you become good at it episode, George Randle sits down for an interview! Im so proud to be a talent management approach has to don robertson northwestern mutual DNI... Mutual, Don Robertson is the Chief Customer Success Officer at Northwestern Mutual Appoints Don Robertson ( 21. In my role im on my bike on Saturday on the soccer field career because you experience things and become! Serving in human resources leadership roles at companies ranging from Fortune 50s to maturing start-ups Inc. don robertson northwestern mutual, and. And why growth and performance of a field force of 20,000+ advisors, leaders and members...

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